<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>Web Hosting Blog &#187; Articles</title>
	<atom:link href="http://www.summerhosting.com/cat/articles/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.summerhosting.com</link>
	<description>Free info for webmasters, never underestimate the importance of your server!</description>
	<lastBuildDate>Thu, 17 Jun 2010 20:12:04 +0000</lastBuildDate>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<generator>http://wordpress.org/?v=6916</generator>
		<item>
		<title>Use Your Providers Customer Service To Get Hosting Problems Solved</title>
		<link>http://www.summerhosting.com/use-your-providers-customer-service-to-get-hosting-problems-solved/27/</link>
		<comments>http://www.summerhosting.com/use-your-providers-customer-service-to-get-hosting-problems-solved/27/#comments</comments>
		<pubDate>Wed, 03 Sep 2008 12:52:59 +0000</pubDate>
		<dc:creator>Hoster Admin</dc:creator>
				<category><![CDATA[Articles]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[domain questions]]></category>
		<category><![CDATA[forum members]]></category>
		<category><![CDATA[hosting providers]]></category>
		<category><![CDATA[hosting support]]></category>
		<category><![CDATA[quick response]]></category>
		<category><![CDATA[web hosting]]></category>

		<guid isPermaLink="false">http://www.summerhosting.com/?p=27</guid>
		<description><![CDATA[Everyday I see messages on forums of people asking for help with questions related their hosting or coding on their website. The people that give proper replys and help you out are generous, they aren&#8217;t getting any real gain out of it (apart from a little bit of satisfaction). The lack of gain means few [...]<p><a href="http://www.summerhosting.com/use-your-providers-customer-service-to-get-hosting-problems-solved/27/">Use Your Providers Customer Service To Get Hosting Problems Solved</a> is a post from: <a href="http://www.summerhosting.com">Web Hosting Blog</a></p>
]]></description>
			<content:encoded><![CDATA[<p><img src="http://www.summerhosting.com/images/posts/exclamation.jpg" alt="Exclamation Mark" align="left" />Everyday I see messages on forums of people asking for help with questions related their hosting or coding on their website. The people that give proper replys and help you out are generous, they aren&#8217;t getting any real gain out of it (apart from a little bit of satisfaction). The lack of gain means few replys and <strong>longer to sort out your problem.</strong><span id="more-27"></span></p>
<p>If you have any kind of problem with your hosting or a script, or domain related questions etc etc you are best to just go straight to your hosting provider. <strong>You are paying them money for their services</strong>, part of their service is the help and support they provide &#8211; they have to help you!</p>
<p>In my experience just<strong> going straight to your host gets a quicker response and a better response</strong> than posting on a forum. The majority of people on a forum probably won&#8217;t know how to solve your problem, the hosting support will. The hosting providers also have access to your site so they can take a look to get a full understanding of the issue, unlike forum members.</p>
<p>So next time you need a question answering related to the functions of your website (not promotional questions and stuff like that!)<strong> just go straight to your host and save yourself a lot of time!</strong></p>
<p><a href="http://www.summerhosting.com/use-your-providers-customer-service-to-get-hosting-problems-solved/27/">Use Your Providers Customer Service To Get Hosting Problems Solved</a> is a post from: <a href="http://www.summerhosting.com">Web Hosting Blog</a></p>
]]></content:encoded>
			<wfw:commentRss>http://www.summerhosting.com/use-your-providers-customer-service-to-get-hosting-problems-solved/27/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Haggle Hosts And Compare Prices To Get A Better Deal</title>
		<link>http://www.summerhosting.com/haggle-hosts-compare-prices-better-deal/25/</link>
		<comments>http://www.summerhosting.com/haggle-hosts-compare-prices-better-deal/25/#comments</comments>
		<pubDate>Wed, 20 Aug 2008 12:36:21 +0000</pubDate>
		<dc:creator>Hoster Admin</dc:creator>
				<category><![CDATA[Articles]]></category>
		<category><![CDATA[Hosting Prices]]></category>
		<category><![CDATA[better deal]]></category>
		<category><![CDATA[business forum]]></category>
		<category><![CDATA[compare prices]]></category>
		<category><![CDATA[contact companies]]></category>
		<category><![CDATA[host provider]]></category>
		<category><![CDATA[hosts]]></category>
		<category><![CDATA[monthly budget]]></category>
		<category><![CDATA[requirements]]></category>
		<category><![CDATA[reseller hosting]]></category>

		<guid isPermaLink="false">http://www.summerhosting.com/?p=25</guid>
		<description><![CDATA[I recently decided to change my reseller hosting provider. I manage quite a few websites through my reseller hosting so good customer service is very important to me for when problems arise on various sites, this is something my old host provider wasn&#8217;t very good at! I started off by doing quite a bit of research [...]<p><a href="http://www.summerhosting.com/haggle-hosts-compare-prices-better-deal/25/">Haggle Hosts And Compare Prices To Get A Better Deal</a> is a post from: <a href="http://www.summerhosting.com">Web Hosting Blog</a></p>
]]></description>
			<content:encoded><![CDATA[<p><img src="http://www.summerhosting.com/images/posts/cheap.jpg" alt="Money Pot" align="left" />I recently decided to change my reseller hosting provider. I manage quite a few websites through my reseller hosting so <strong>good customer service is very important to me</strong> for when problems arise on various sites, this is something my old host provider wasn&#8217;t very good at!<span id="more-25"></span></p>
<p>I started off by doing quite a bit of <strong>research using a checklist I put together</strong>, the provider had to be UK based and I didn&#8217;t want to be spending more than £20 ($40) per month, as well as a few other requirements. Having came down to 3 companies I then decided to use <a href="http://www.summerhosting.com/2008/03/06/use-forum-polls-to-find-out-about-hosts/"title="Forum Opinions"  target="_blank">forums for opinions</a>.</p>
<p>In a thread on a UK business forum I am apart of a couple of other host providers contacted me about if I would be interested in using them. I told them my requirements and asked them to give me their best price, as well as the company I am currently expecting to go with (just to get the price lower!).</p>
<p>A few chats later I had <strong>got myself some great reseller hosting which beat my requirements and came in well under my monthly budget</strong> &#8211; the hosting is also very fast and the support from the host so far has been brilliant.</p>
<p><strong>Conclusion</strong><br />
To get the best price for your hosting always contact companies saying you have slightly different requirements to the packages they sell and if they could offer you a price for your needs. Get quite a few quotes and tell them what prices other companies are offering.</p>
<p>You can soon have yourself some great hosting at a really good price!</p>
<p><a href="http://www.summerhosting.com/haggle-hosts-compare-prices-better-deal/25/">Haggle Hosts And Compare Prices To Get A Better Deal</a> is a post from: <a href="http://www.summerhosting.com">Web Hosting Blog</a></p>
]]></content:encoded>
			<wfw:commentRss>http://www.summerhosting.com/haggle-hosts-compare-prices-better-deal/25/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Learn One Way; cPanel or FTP and Master It</title>
		<link>http://www.summerhosting.com/learn-one-way-cpanel-or-ftp-and-master-it/22/</link>
		<comments>http://www.summerhosting.com/learn-one-way-cpanel-or-ftp-and-master-it/22/#comments</comments>
		<pubDate>Wed, 06 Aug 2008 12:24:29 +0000</pubDate>
		<dc:creator>Hoster Admin</dc:creator>
				<category><![CDATA[Articles]]></category>
		<category><![CDATA[Webmastering]]></category>
		<category><![CDATA[cpanel]]></category>
		<category><![CDATA[ftp]]></category>
		<category><![CDATA[web hosting]]></category>
		<category><![CDATA[webmasters]]></category>
		<category><![CDATA[website success]]></category>

		<guid isPermaLink="false">http://www.summerhosting.com/?p=22</guid>
		<description><![CDATA[The main two ways webmasters manage their websites is via FTP or cPanel. I myself use cPanel because I find it really easy to use and love all the various functions and features that it has. Some webmasters prefer FTP, it is just a personal choice and shouldn&#8217;t really affect the success of your website. [...]<p><a href="http://www.summerhosting.com/learn-one-way-cpanel-or-ftp-and-master-it/22/">Learn One Way; cPanel or FTP and Master It</a> is a post from: <a href="http://www.summerhosting.com">Web Hosting Blog</a></p>
]]></description>
			<content:encoded><![CDATA[<p><img src="http://www.summerhosting.com/images/posts/ftp.jpg" alt="FTP" align="left" />The main two ways webmasters manage their websites is via FTP or cPanel. I myself use cPanel because I find it really easy to use and love all the various functions and features that it has. Some webmasters prefer FTP, it is just a personal choice and shouldn&#8217;t really affect the success of your website.<span id="more-22"></span></p>
<p>However it can affect the success of your website. If you stuggle to manage your website then development of the actual site will be slow, costing you time and money.</p>
<p>It is important that you pick either cPanel or FTP and master it. Even if you are only ever intending to set-up and run one website, you want to be fully confident and sure in what you are doing. I run quite a few websites and have done for a few years now, I&#8217;ve always used cPanel and feel very comfortable using it. On the other hand I know nothing about FTP and never intend to manage any website via FTP.</p>
<p><strong>Conclusion</strong><br />
When you are looking for a new hosting provider make sure you get hosting with your preferred choice, and stick with it throughout your online journey. Because if you chop and change between the two it could affect your success!</p>
<p><a href="http://www.summerhosting.com/learn-one-way-cpanel-or-ftp-and-master-it/22/">Learn One Way; cPanel or FTP and Master It</a> is a post from: <a href="http://www.summerhosting.com">Web Hosting Blog</a></p>
]]></content:encoded>
			<wfw:commentRss>http://www.summerhosting.com/learn-one-way-cpanel-or-ftp-and-master-it/22/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Be Careful Of Hosting Reviews That Praise Too Much!</title>
		<link>http://www.summerhosting.com/be-careful-hosting-reviews-praise/18/</link>
		<comments>http://www.summerhosting.com/be-careful-hosting-reviews-praise/18/#comments</comments>
		<pubDate>Wed, 23 Jul 2008 11:57:19 +0000</pubDate>
		<dc:creator>Hoster Admin</dc:creator>
				<category><![CDATA[Articles]]></category>
		<category><![CDATA[affiliate programs]]></category>
		<category><![CDATA[hard facts]]></category>
		<category><![CDATA[hosting providers]]></category>
		<category><![CDATA[hosting reviews]]></category>
		<category><![CDATA[positive reviews]]></category>
		<category><![CDATA[service provider]]></category>
		<category><![CDATA[webmaster forums]]></category>

		<guid isPermaLink="false">http://www.summerhosting.com/?p=18</guid>
		<description><![CDATA[Many hosting providers have affiliate programs that anyone can sign-up to. They then pay commission on all sales made by affiliates, this is how websites like ours and the &#8216;hosting reviewers&#8217; make money! The problem with this is that in order to make money the reviewers have to make sales. If they give a bad review of [...]<p><a href="http://www.summerhosting.com/be-careful-hosting-reviews-praise/18/">Be Careful Of Hosting Reviews That Praise Too Much!</a> is a post from: <a href="http://www.summerhosting.com">Web Hosting Blog</a></p>
]]></description>
			<content:encoded><![CDATA[<p><img align="left" src="http://www.summerhosting.com/images/posts/hallelujah.jpg" alt="" />Many hosting providers have affiliate programs that anyone can sign-up to. They then pay commission on all sales made by affiliates, this is how websites like ours and the &#8216;hosting reviewers&#8217; make money!<span id="more-18"></span></p>
<p>The problem with this is that in order to make money the reviewers have to make sales. If they give a bad review of a company, no one will use them and the reviewer won&#8217;t make any money. <strong>This pushes the affiliates into giving positive reviews</strong>, even if the service provider they are reviewing isn&#8217;t very good.</p>
<p>We&#8217;ve all read the kinds of reviews before that I&#8217;m talking about. They give the host 10/10 and say how great the customer service, how amazing the 99.9% uptime is and that you can&#8217;t beat the amazing prices! When <strong>in truth the affiliate has never used the service</strong>, hasn&#8217;t researched the service and knows very little about the service provider at all.</p>
<p><strong>How To Avoid Such Reviews</strong><br />
You can use webmaster forums to find out if a provider is any good, forums don&#8217;t generally allow affiliate links so unless those replying work for the company (unlikely) you should get decent feedback on whether the company is any good.</p>
<p>You can also try and use websites like ours. In our list of <a href="http://www.summerhosting.com/hosting-providers/"title="Hosting Providers"  target="_self">hosting providers</a> we don&#8217;t give a full review, we simply list individual companies and give hard facts about them, like how long they have been established, number of customers they have etc etc. <strong>This way you can make your own mind up</strong>.</p>
<p>So watch out for those hosting reviews who praise too much, they may have an ulterior motive!</p>
<p><a href="http://www.summerhosting.com/be-careful-hosting-reviews-praise/18/">Be Careful Of Hosting Reviews That Praise Too Much!</a> is a post from: <a href="http://www.summerhosting.com">Web Hosting Blog</a></p>
]]></content:encoded>
			<wfw:commentRss>http://www.summerhosting.com/be-careful-hosting-reviews-praise/18/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Good Customer Service Should Be High Up Your List</title>
		<link>http://www.summerhosting.com/good-customer-service-should-be-high-up-your-list/15/</link>
		<comments>http://www.summerhosting.com/good-customer-service-should-be-high-up-your-list/15/#comments</comments>
		<pubDate>Tue, 01 Jul 2008 16:52:10 +0000</pubDate>
		<dc:creator>Hoster Admin</dc:creator>
				<category><![CDATA[Articles]]></category>
		<category><![CDATA[choosing a host]]></category>
		<category><![CDATA[customer service]]></category>

		<guid isPermaLink="false">http://www.summerhosting.com/?p=15</guid>
		<description><![CDATA[When deciding the web hosting you require for your website good customer service should be very near the top of your list of requirements. When starting out many webmasters don&#8217;t appreciate how important it is, only after running into problems on your website do you realise how vital good customer service is. So in web [...]<p><a href="http://www.summerhosting.com/good-customer-service-should-be-high-up-your-list/15/">Good Customer Service Should Be High Up Your List</a> is a post from: <a href="http://www.summerhosting.com">Web Hosting Blog</a></p>
]]></description>
			<content:encoded><![CDATA[<p><img class="alignleft" style="float: left; margin-left: 0px; margin-right: 0px; border: 0px;" src="http://www.summerhosting.com/images/posts/cust_service.jpg" alt="Customer Service" width="120" height="90" />When deciding the web hosting you require for your website good customer service should be very near the top of your list of requirements. When starting out many webmasters don&#8217;t appreciate how important it is, only after running into problems on your website do you realise how vital good customer service is.<span id="more-15"></span></p>
<p><strong>So in web hosting what is &#8216;good&#8217; customer service?</strong></p>
<ul>
<li>A quick response is vital. If your site is coming up with errors meaning the site won&#8217;t display at all you need it sorting and quickly! A company taking 24hrs to respond is going to cost you money in lost revenue, zero user satisfaction and no chance of visitors returning.</li>
<li>They must be able to sort your problems properly. It may only be simple but if it takes the host a day to sort it out then what happens when you have a major problem. This often happens when you buy hosting from a &#8217;reseller&#8217; and the reseller doesn&#8217;t actually have any technical knowledge.</li>
<li>They should be polite. Manners cost nothing and although it isn&#8217;t critical it is good to be able to build up a relationship with those who help you which will benefit you in the future. </li>
</ul>
<p>So when you are drawing up a shortlist remember to <a href="http://www.summerhosting.com/2008/03/06/use-forum-polls-to-find-out-about-hosts/"title="Feedback on hosts"  target="_self">get some feeback on hosts</a> and it will save you headaches in the future!</p>
<p><a href="http://www.summerhosting.com/good-customer-service-should-be-high-up-your-list/15/">Good Customer Service Should Be High Up Your List</a> is a post from: <a href="http://www.summerhosting.com">Web Hosting Blog</a></p>
]]></content:encoded>
			<wfw:commentRss>http://www.summerhosting.com/good-customer-service-should-be-high-up-your-list/15/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
	</channel>
</rss>
